Effective Date: 30 July 2026
Mojarrb ("the Platform") is a product owned and operated by Nasbase Company for Investment ("the Company"). The Platform is not a separate legal entity; the Company is the counterparty to this agreement. Operator: Nasbase Company for Investment CR No.: 7054602649 Address: Building 5573, Al Iskan 107 St, Al Iskan District, 62435, Khamis Mushayt, Kingdom of Saudi Arabia Official Email: info@Mojarrb.com
1.1 By registering an account, accessing the website, or utilizing the services provided through the Platform by Nasbase Company for Investment (hereinafter "the Company"), the User warrants that they are at least 18 years of age and possess full legal capacity to enter into a binding contractual agreement. 1.2 Your use of the Platform signifies your unconditional acceptance of these Terms and Conditions, constituting a legally binding contract between you and the Company.
2.1 All consulting and executive services offered through the Platform are legally provided by the Company. 2.2 For the fulfillment of service requests, the Company assigns qualified independent consultants ("Experts") as authorized sub-contractors. The primary contractual obligation remains between the Client and the Company. 2.3 Registration as an Expert does not create an employment, agency, or partnership relationship between the Expert and the Company.
2A.1 The Platform provides an AI-led business diagnostic ("the Diagnosis"), conducted as a structured conversation across defined areas of a business. It may incorporate documents you choose to upload, and produces findings, a Business Intelligence Score (BIS), and a prioritized action plan. 2A.2 Informational Purpose Only: The Diagnosis, the Score and the plan are informational and intended to support your own decision-making. They do NOT constitute financial, legal, tax, accounting, investment or regulatory advice, and are not a substitute for advice from a licensed professional. 2A.3 Dependence on Your Input: The Diagnosis is produced from the information you provide. Its accuracy depends directly on the accuracy and completeness of that information. The Company does not independently audit or certify any figure you supply. 2A.4 Reference Ranges: Where the Diagnosis compares your figures against sector benchmarks, those benchmarks are reference ranges held for the purpose of the session. They are not audited statistics, and not a measured statement about your specific market or competitors. 2A.5 No Guarantee of Outcome: The Company makes no representation or guarantee that following the Diagnosis or the plan will increase revenue, increase profit, prevent loss, or produce any particular business result. 2A.6 You Decide: You remain solely responsible for every decision taken in respect of your business, including any decision to act, or not to act, on the Diagnosis. 2A.7 Human consultations with an Expert are a distinct service governed by the remaining provisions of these Terms. 2A.8 Access to the Diagnosis may be subject to usage limits according to your subscription plan. The Company will not reduce a limit for an active paid period already purchased.
3.1 Subscription Services: By subscribing, the User authorizes the Company to charge recurring fees. All subscription fees are strictly non-refundable, even in the event of account termination or non-usage. 3.2 Revenue Management: All project payments are Gross Revenue for the Company. The Company issues Tax Invoices to Clients inclusive of VAT per ZATCA regulations. 3.3 Expert Payouts: Payouts are issued minus the Company's commission and all applicable bank transfer fees, currency conversion fees, or payment gateway charges, which shall be borne solely by the Expert.
3A.1 Auto-Renewal: Subscriptions renew automatically at the end of each billing period at the then-current price, unless cancelled before the renewal date. 3A.2 Cancellation: You may cancel at any time from your account settings. Cancellation takes effect at the end of the current paid period; access continues until that date. 3A.3 Price Changes: Any price change applies from the next renewal, and you will be notified before it takes effect, giving you the opportunity to cancel. 3A.4 Refunds: Refund entitlements, including any statutory rights available to you under the E-Commerce Law and consumer protection regulations of the Kingdom of Saudi Arabia, are set out in the Refund and Dispute Policy, which forms part of these Terms. Nothing in these Terms limits a right you have by law.
3B.1 You retain full ownership of the documents, figures and information you provide to the Platform. 3B.2 You grant the Company a limited, non-exclusive licence to store and process that content solely to deliver the service to you, in accordance with the Privacy Policy. 3B.3 The Diagnosis, Score and plan generated for you are provided for your own business use and may be retained and used by you without restriction. 3B.4 The Company retains all rights in the Platform itself, including its diagnostic methodology, scoring models, reference data and software. 3B.5 The Company may use session data in aggregated and anonymized form to improve the Platform. No personally identifiable information and no identifiable business information is included. 3B.6 No Training of AI Models: Your content is not used to train artificial intelligence models, whether the Company’s or those of any third-party provider.
3C.1 You may delete your account at any time from your account settings. 3C.2 Deletion ends access to the Platform and to any content stored in the account. Data is handled thereafter in accordance with the Privacy Policy and applicable legal retention periods. 3C.3 Deletion does not entitle you to a refund of fees already paid for the current period, save where a refund is required by law or by the Refund and Dispute Policy.
4.1 The Company reserves the right to verify the identity of any User at any time, including integration with the National Single Sign-On (Nafath/IAM) or requests for official identification documents. 4.2 The Company reserves the right to suspend any account or withhold pending payouts if a User fails to complete the Identity Verification process or provides inaccurate data.
5.1 Review Period: Upon delivery of the final product, the Client is granted a 7-day review period. If no formal objection is raised within this window, the work is deemed accepted. 5.2 Dispute Resolution: In the event of a dispute regarding quality or deliverables, the Company acts as the final internal arbitrator. The Company's decision is final and binding on both the Client and the Expert.
6.1 The Expert warrants that their engagement does not violate any non-compete clauses or employment contracts with third parties. The Expert is solely liable for any legal consequences arising from such a breach. 6.2 Experts must explicitly disclose the use of AI tools in their deliverables and remain fully responsible for accuracy and originality.
7.1 The Company's total aggregate liability for any claim arising out of a specific assignment shall not exceed the total fees actually paid by the Client for that assignment. 7.2 The Company shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
Users agree to indemnify, defend, and hold the Company harmless from any and all claims, damages, or legal expenses resulting from the User's breach of these terms, negligence, or violation of third-party rights.
9.1 Users are strictly prohibited from bypassing the Platform to engage in direct business for a period of 24 months from their initial introduction on the Platform. 9.2 Any attempt to circumvent the Platform is a material breach of contract. The Company reserves the right to initiate legal proceedings to recover lost revenue, damages, and all associated legal fees.
10.1 Ownership of final deliverables is transferred to the Client only upon full and final payment. 10.2 The Company and the Expert retain all rights to their pre-existing methodologies, proprietary algorithms, and software. 10.3 Users may not use the "Mojarrb" name, logo, or trademarks without prior written authorization from the Company.
11.1 The Company is not liable for service interruptions caused by scheduled or unscheduled maintenance, technical updates, or cyber-attacks. The Platform is provided on an "as-is" basis. 11.2 The Company is exempt from liability for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, government regulations, or pandemics.
12.1 Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect. 12.2 No Waiver: Failure by the Company to enforce any right does not constitute a waiver of such right in future instances. 12.3 Language Prevalence: In any conflict between the English and Arabic versions of these Terms, the Arabic version shall prevail before all judicial and official authorities in Saudi Arabia.
13.1 These Terms shall be governed by the laws of the Kingdom of Saudi Arabia. 13.2 Any dispute shall be subject to the exclusive jurisdiction of the competent courts in the city of the Company's registered headquarters.
14.1 Session data may be used by the Company in aggregated, anonymized form to generate platform-wide insights. No personally identifiable information is included in such reports. 14.2 If the Expert conducting your session is affiliated with an enterprise organization through the Platform, your session details may be accessible to that organization's authorized team members. 14.3 The Company reserves the right to use session data, in anonymized form, to continuously improve the Platform in compliance with applicable data protection laws.